![]() In CTX134758 you can find a solution for this. Tasklist /m /fi “imagename eq spoolsv.exe”Įverything seemed to be correct and working – but printer mappings still failed.Īfter searching more and more into different directions (not worth to mention here) we found the problem – the customer has a big active directory and his users are member of many security groups. Well – ok – let’s check if the Print Spooler loaded and uses the UPS module: The Universal Printer Driver was enabled with no fallback to a native Windows driver.Īlthough the “Universal Printer Client” was the first print provider.Īnd (of course) the filename of the provider module was correct…. ![]() User: Printing => Drivers => Universal Printer driver usageīoth policies had been configured correctly. Now we started to check if the necessary Citrix policies have been activated:Ĭomputer: Printer => Universal Print Server => “Universal Print Server enable” Check the printer name….” and so on.įirst of all we checked if the Universal Print Server client and the necessary Rollup Pack 1 was installed: ![]() We always received the error message “It was not possible to create a connection to the printer. ![]() In one of our customer environments I found a really interesting error – the mapping of a printer from a Citrix Universal Print Server failed if we tried to use the Citrix Universal Printer Driver in XenApp. ![]()
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